MILANO | ROMA - FULL TIME

Product Designer

TeamSystem Group is one of the European leaders in management / ERP software and training services company.

Mail Up is a dynamic company whitin the Teamsystem Group: it specializes in revolutionizing email marketing, empowering businesses to reach their audience effectively and efficiently.

We’re looking for an outstanding Product Designer for our Marketing Automation Business Unit.

Your impact:

As a Product Designer, your role will be to contribute to the growth of the platforms working with one or more squads. Your core responsibilities will be:

Become an expert on the products (MailUp & TS ecommerce);
Work with the rest of the product team to define new developments by, understanding customers’ needs and jobs to be done; conducting user research and data driven discovery; measuring the usability of existing and new developments
Work with the development team to lead the user experience of new developments;
Keep updated the design documentation that helps a digital product team to scale;
Execute the phases of the UX design process (Analysis, Research, Prototyping & Design and Implementation);
Design new and effective UX solutions that represent the best balance between user needs, business goals, market trends and business KPI’s;
Stay up-to-date on the latest design trends and contribute to the vision and design strategy.

We are looking for someone who has:

Fast, creative, focalized approach: You ideate, experiment and fail fast. You are able to apply your creativity to innovate and overcome obstacles and you keep focused on reaching business objectives while building value for our customers.
Teamwork, Communication, Negotiation: You are confident speaking up and providing your feedback in front of any stakeholder. You love to push forward and are able at influencing.
Passion and energy:you love what you do, you go the extra mile, are eager to tackle challenges and solve problems, really interested in the technological evolution of web applications;
Critical Thinking:you embrace change, love to learn and keep up-to-date. You value other people’s points of view;
Proactivity:you are proactive and independent in carrying out your activities and finding information;
Research experience, including being able to conduct studies to understand user behaviour as an analyst, or a background in planning, coordinating and facilitating user research and testing.

In technical terms, we ask you to have:

Design degree or equivalent;
2+ years of experience as a Digital Product Designer for modern web applications in companies that own a digital product;
Experience with design document production, such as wireframes and user flows
Experience with design system building methodology and excellent knowledge of design tools: Figma, prototypes and projects;
Experience with prototyping and user testing. Experience working with developers, in Agile methodology, to transform concepts into digital products.
Experience in delivering qualitative and quantitative research-based actionable insights and conducting remote qualitative user research studies;

What we offer:

@TeamSystem we know that People are our competitive edge.

We offer a wide range of benefits: flexible working time, smart working supported by a smart working tool pack, Friday noon-off, training paths, talent development, wellbeing, meal vouchers, innovative and multifunctional place of work, welfare, health fund also for member of your family.

Our vision is carry the digitalization in every business and we think we could get this important goal thanks to our being innovative, our entrepreneurship and sense of inclusivity.

That means we are open to find best talent to keep our organization leading and innovative, no matter which is your gender, race, sexuality, religion or a secret aversion to black cabbage crips. All we need is your entrepreneurship, your learning agility and your passion for innovation!

Where will you work?

Milan or Rome HQ, we’re looking for a globe-trotter spirit with strong English proficiency.